At NeoTrident, we recognize the critical importance of information security in safeguarding our customers’ data assets. We are committed to maintaining a high level of security, data privacy, and compliance in our systems.
Our systems employ AES 256-bit encryption for data at rest and TLS encryption 1.2 or higher for data in transit. We adopt a zero-trust security model, requiring authentication for all users performing data operations. Data isolation and classification support the principle of least privilege, ensuring that authorized users can only access the data they need and not any other data.
Customers have complete ownership and control over their data within our systems, including its storage, editing, and export. Features such as Single Sign-On (SSO) and IP range restrictions enable customers to control their data more conveniently and securely.
We employ a “security by design” approach to protect our customers’ data assets, which is integrated into every aspect of our product design, development, and operations.
Neotrident’s security team continuously adopts the latest security technologies and combines industry best practices to protect customer data.
Neotrident seeks third-party certifications to maintain a high level of regulatory and industry compliance. Our security and privacy program has obtained ISO/IEC 27001:2013 certification by BSI.
Our systems comply with FDA 21 CFR Part 11, Annex 11, and EPA regulations, and can operate in regulated (GxP) environments.
